Terms and Conditions
• Items in stock will be shipped within 3 business days (via USPS or FedEx). International orders will be shipped via USPS or FedEx. Customers will receive tracking information for your package.
• If expedited shipping is needed please contact us via phone or email.
• Items that are not in stock can take up to 6-8 weeks for delivery however you will be notified right away if a wait expected.
• There is a special order fee for custom orders (a certain pattern/size that is not usually stocked).
• Special order items take 10 weeks from acceptance of an order to delivery.
For online orders, we accept Visa, MasterCard, and American Express as well as Apple Pay, Google Pay, PayPal and Venmo. Your credit card is charged at the time of order processing. If you would like to pay by Personal Check or Money Order, please contact us.
It is very important to us that you are completely satisfied with our products. All returned and exchanged items must be in original condition, unused and accompanied by a sales receipt. We will accept returns for a full refund of items within 14 days of purchase. Merchandise over 14 days can be exchanged for credit and may be subject to a 25% restocking fee. Shipping and handling charges will not be refunded or credited. Items over 60 days old and special orders may not be returned or exchanged.
• Pet Collars - 1 year guarantee with normal wear and tear from date of purchase.
• Home Decor - 1 year guarantee with normal wear and tear from date of purchase.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of The Kenyan Collection, Inc. The collective work includes works that are licensed to The Kenyan Collection, Inc. Copyright 2003, The Kenyan Collection, Inc ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with The Kenyan Collection, Inc or purchasing The Kenyan Collection, Inc products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with The Kenyan Collection, Inc or to purchase The Kenyan Collection, Inc products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by The Kenyan Collection, Inc. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of The Kenyan Collection, Inc used in the site are trademarks or registered trademarks of The Kenyan Collection, Inc
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, The Kenyan Collection, Inc disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. The Kenyan Collection, Inc does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. The Kenyan Collection, Inc does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
The Kenyan Collection, Inc shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if The Kenyan Collection, Inc has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a The Kenyan Collection, Inc product is mistakenly listed at an incorrect price, The Kenyan Collection, Inc reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. The Kenyan Collection, Inc reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, The Kenyan Collection, Inc shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by The Kenyan Collection, Inc without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
The Kenyan Collection, Inc may deliver notice to you by means of e-mail, a general notice on the site, or by another reliable method to the address you have provided to The Kenyan Collection, Inc.
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of The Kenyan Collection, Inc products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of The Kenyan Collection, Inc products) must be commenced within one (1) year after the claim or cause of action arises. The Kenyan Collection, Inc's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. The Kenyan Collection, Inc may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a The Kenyan Collection, Inc or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
The Kenyan Collection, Inc does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, The Kenyan Collection, Inc is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, The Kenyan Collection, Inc reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to The Kenyan Collection, Inc in its sole discretion.
You agree to indemnify, defend, and hold harmless The Kenyan Collection, Inc, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, The Kenyan Collection, Inc may link to sites operated by third parties. However, even if the third party is affiliated with The Kenyan Collection, Inc, The Kenyan Collection, Inc has no control over these linked sites, all of which have separate privacy and data collection practices, independent of The Kenyan Collection, Inc. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, The Kenyan Collection, Inc seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site but for sites it links to as well (including if a specific link does not work).